Terms and Conditions

Workshop Bookings

All bookings are managed online through our Eventbrite Calendar which can be accessed via our “Training” page on www.insightqld.org. Bookings are essential. To secure your place, please complete the online booking request form that corresponds to the event/s that you wish to attend. Participants must wait to receive a booking confirmation notice before they can be assured of their successful registration. Early registration is recommended as workshop places are limited. Set places are allocated to Queensland Health and non-Queensland Health employees for most workshops. Restrictions apply on the number of registrations accepted from a single organisation for each event, managed on a case-by-case basis. If events are over-subscribed, Queensland based workers from specialist alcohol and drug services will be given priority places followed by mental health, hospital, community health and other frontline support workers.

Waiting lists

Eventbrite features an automated waiting list service for most training events. If an event you wish to attend is sold out and no waiting list option appears, please express your interest by emailing insight@health.qld.gov.au.

Fees for training

There is no charge to attend our training events for either Queensland Health or non-government employees.

CPD points and Certificates

Participants attending Insight workshops are able to gain CPD points. See individual core skills training workshop for PD endorsement and visit the AHPRA website: www.ahpra.gov.au for further information. All participants attending Insight workshops will receive certificates to acknowledge their attendance. Participants attending core skills workshops will be required to meet core skills requirements to obtain a certificate of course completion.

Venues and catering

Unless otherwise specified, all training events are held in the Edwards Miller Training Room, 4th Floor Biala, 270 Roma Street, Brisbane. Tea, coffee and a light lunch are provided at all full-day workshops.


There is no parking available at Biala. Limited, metered street parking is available in surrounding streets. The closest paid parking can be found at the Barracks Shopping Centre on Petrie Terrace which is a short, 5 minute walk to our building. Roma Street Station is our nearest public transport hub which is also a 5 minute walk away.


The Biala Building is wheelchair accessible. Interpreters, captioning services and other sensory impairment aids can be organised if required. Please contact us at least 2 weeks prior to your workshop to discuss.

Cancellation policy

Applicants will be notified by email and/or phone if courses are cancelled. If you are unable to attend a workshop, please notify us as soon as possible so that your space can be offered to someone on our waiting list.

NB: For health and safety reasons it is our policy to email both you and your line manager in the event that you do not attend a workshop without prior cancellation.



Want to see previous seminars? Visit our YouTube channel! Insight on YouTube